Shipping Information / Returns Policy
Orders placed before 8pm will be dispatched the next business day. With an expected time frame of 2-7 days for most easily accessible and populated locations in Australia. We can only estimate remote areas and have a 5-14 expectation for remote areas, however it may take up to 28 days.
We offer free shipping on all our items excluding large bulky items, generally over 20kgs. Those prices will be calculated at checkout based on weight and location.
Some remote area's may not be able to receive deliveries via Australia Post or Aramex. It is the customer's responsibility to check prior to purchase if delivery is possible to the required address. Pick up from the nearest depot may also be possible if desired address is not deliverable.
ALL RETURNS MUST have a return authorisation number attached, this can be obtained by contacting us via email at firstname.lastname@example.org
Once a return authorisation number had been granted returns can be sent back to us at U28, 48-52 Warby street, Campbelltown NSW 2560.
Returns are at the purchasers expense. For faulty or defective items, we will refund the return delivery costs once the item has been received and fault/defect confirmed. Change of mind returns will not have any delivery fees refunded and a restocking fee of 10% may apply not bulky items or special orders.